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Diploma of Hotel Management

Be prepared to join the fastest growing job sector.

Get a head start!

I decided to go through this program instead of applying directly to university because I felt that this would be a great foundation for my education.

Ramona Petrilla,
Diploma of Hotel Management



2 trimesters (8 months)
3 trimesters (12 months)


Trimester 1, 2 & 3


Mt Gravatt
Gold Coast

Hotel Management overview

Hotel Management opens up a wide range of career opportunities on a truly global scale. The program will give you a thorough overview of this exciting service industry, with a strong focus on management, marketing and information systems.

Your Diploma of Hotel Management will give you access to a world leader in hospitality education – Griffith University.

Hotel Management

Current Fees

I chose to study at Griffith College because Griffith has a very good Hotel Management program.

Joe Li,
Diploma of Hotel Management

Where could this diploma take me?

With a Diploma of Hotel Management from Griffith College you could start your journey towards one of the careers below:

  • Hotel, resort and restaurant management
  • Tourism and event management
  • Sport management
  • Club and recreational facility management
  • Airline and transport service and experience management

Sample program structure

Students who enter with an IELTS (or equivalent) < 6.0 will be required to undertake the free Language Development Modules as part of their program.

First trimester

1201QBT - Academic & Professional Skills Development

The course offers students a broad introduction to the skills involved in acquiring information and in displaying knowledge to others. It includes the basic knowledge and skills required to successfully participate in an undergraduate degree program and to operate effectively in a professional context.

Assessment Plan:

  1. Self as Learner: SWOT and Reflection (25%)
  2. Individual Source Analysis and Paired Presentation (30%)
  3. Academic Essay Planner and Academic Essay (45%)
1003MKT - Introduction to Marketing

This course provides an introduction to understanding the marketing function in organisations. The course focuses on the relationships between the organisation and consumers via the marketing mix (product, price, place and promotion).

Assessment Plan:

  1. Online Quizzes (20%)
  2. Marketing Portfolio (45%)
  3. Final Examination (35%)
1220HSL - Information Systems for Services Industries

The course focuses on the information systems that support the tourism and hospitality industry. It provides students with a theoretical knowledge of the ways in which information technology is transforming the industry and the likely impacts of technology in the future. The course also provides students with an opportunity to acquire and/or develop practical computing skills for use in their education and future careers.

Assessment Plan:

  1. Lecture Comprehension – online quiz) (10%)
  2. Website Plan report (20%)
  3. Website Project (30%)
  4. Final Exam (40%)
1005HSL - People & Places in the Service Industries

This course introduces students to how the tourism and hospitality industries have developed over time, locally and globally. It presents insights into the changing and dynamic nature of the interaction between people and the places they come from and go to visit. It provides an orientation to the various ways people experience destinations, attractions, and tourism and hotel precincts. Students will be introduced to factors influencing the ability and ease of access to tourism and hotel places. Applying theoretical knowledge, students will develop an understanding of how places define and shape visitor experiences, travel decisions, motivations, and behaviours to the benefit of all tourism stakeholders.

Assessment Plan:

  1. Moodle Quiz (20%)
  2. Online Review (20%)
  3. Portfolio (30%)
  4. Moodle Quiz (30%)

Second trimester

1101IBA - Management Concepts

is an introductory course that is designed to provide students with knowledge of management theory and practice. Students will gain an understanding of broad management concepts and their inter-relationships in a global context. This course provides students with a general introduction to organisations and the functions of management. Topic areas will address issues related to organisations, management, and society. The course will cover the core management functions of leading, planning, controlling and organising.

Assessment Plan:

  1. eWork Book (WB) (includes Case Report Plan) (30%)
  2. Case Report Assignment (CRA) (30%)
  3. Final Assessment – Quiz + Case Question Assignment (QA) (40%)


2216HSL - Rooms Division Management

Rooms Division Management involves the management and mechanics of a number of departments including front office, security, housekeeping, reservations and in some organisations, engineering. Information technologies, including systems for reservations, distribution and revenue management, play a large part in ensuring the success of the Rooms Division in a hotel, both quantitatively (finance) and qualitatively (service quality and competitive advantage). The interaction and communication within and between the Rooms Division and all of the departments within a hotel are vital to ensure the delivery of service quality.

Assessment Plan:

  1. Academic Poster (30%)
  2. Academic Poster (30%)
  3. Learning Portfolio (40%)
1102AFE - Accounting for Decision Making

The course focuses on the practical and functional nature of accounting information as input into business decision-making. Students will be introduced to the content of basic financial accounting reports, managerial accounting terms, concepts and techniques for planning, tactical decision making and control decisions and some fundamentals of financial management.

Assessment plan:

  1. Module 1 Assignment (10%)
  2. Mid Trimester Exam- Moodle Quiz (25%)
  3. Weekly Online Content Review (20%)
  4. Final Exam – Moodle Quiz (45%)
2208HSL - International Food & Beverage Management

International food and beverage management course attempts to prepare students in effectively managing operational aspects (i.e., product/service/process design, control and improvements) of food and beverage outlets commonly found in the large international hotels and resorts.

Assessment plan:

  1. Exercises 01 – 09 (10%)
  2. Online Restaurant Review (10%)
  3. Restaurant proposal (40%)
  4. Final Exam (40%)

Find out more: Current program structure

Pathways to a Griffith University Commerce Degree

Domestic students
International students


2 trimesters (8 months)
3 trimesters (12 months)


Trimester 1, 2 & 3


Mt Gravatt
Gold Coast
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